Direct Support Team

Giovanni Mission
Program Coordinator

Giovanni is a Program Coordinator within the Direct Supports team at Interaction, and has been with us for the past 11 years.  With 26 years in the disability sector Giovanni’s wealth of knowledge and experience is extremely well respected around the office.  Keeping busy with his 9 year old son, Giovanni also loves his sport – playing tennis, basketball, soccer and volleyball.  Music is also an interest, having every album from his favourite band ‘YES’.


Kun Ho Lam
Direct Support Coordinator

After 10 years teaching in Hong Kong, Lam moved to Australia and took up a role with Interaction as Direct Support Coordinator – she has been with us for 10 years now.  Lam liaises with participants and their families/carers to arrange support required, match appropriate staff to participants, along with rostering, supervising and administration duties.

For Lam, it has been a humbling and rewarding experience working with and learning from people with special needs, their families and everyone at Interaction.  She believes what she does means a little something to the life of those who are in need of support, and we completely agree!  Outside of work Lam enjoys visiting places of interest, nature and art/craft.


Pasquale Marasco 
Direct Support Coordinator

Pasquale is the newest recruit to our Direct Support team, his role is to schedule Support Workers for our participants, liaise with parents and persons responsible for participants, maintain and build rapport and relationships for the benefit of our participants.

When asked what Pasquale loves most about his job – “Helping people, making a change in their lives by being able to bring a smile to their face.”

Pasquale has spent seven years in the disability sector with other service providers – starting as a Support Worker, then Team Leader/Manager Accommodation, followed by a role as NDIS support Coordinator before moving to Interaction.  His accomplishments have been achieving qualifications as a mature age student – Certificate’s 3 and 4 in Disability, Certificate in Leadership in Community Services, and he is currently studying to obtain his Diploma in Community Services.

With a love of coffee, music and pets, Pasquale also has a passion for motor racing, Aussie V8’s, and the Holden brand.  He loves travelling, exercise, driving, and socialising with new friends, and can also play the piano!