NDIS Services Manager
Helen has been an invaluable part of the team for almost 20 years! Part of Helen’s responsibilities include overseeing the intake and allocation of new participants and liaising with participants, families and other organisations when they are looking for a particular type of support. Helen loves seeing the people we serve reach their goals – such an important moment – it inspires us all to keep doing the things we do.
Helen holds a BA in Community Welfare, and a BA Honours 1st Class in Social Science. Her passion of working with parents with intellectual disability inspired her research on ‘Parents with Intellectual Disability and the Child Protection Process’. Outside of the workplace Helen has recently completed a 60km walk in just under 14 hours, helping to raise over $5000 for the Fred Hollows Foundation. Helen loves hiking and history, she’s planning to combine these interests by hiking from one side of Britain to the other, on a history trail based on the Tudor period.
Ashlea has been with Interaction for 6 years, starting as a Social Educator in High Support. She has recently moved into the role of Support Coordinator. Ashlea helps participants and their families navigate the NDIS, ensure they are maximising their plan, as well as liaising with all of their service providers.
Ashlea tells us the best part of her day is meeting with the participants, getting to know them and working out their goals. She gets great satisfaction when she’s able to ease the pressure they are feeling, and find solutions to situations that are causing added stress.
Previously Ashlea was in an advertising consultancy role, however she was looking for a profession where she could make more of a difference and help others, so decided to give disability support work a go while she worked out what she really wanted to do. It turns out she loved working in the disability sector, so after completing a Diploma in disability Ashlea decided to do a Bachelor of Community and Human services, which will be completed during 2018.
Ashlea is a big fan of the outdoors, and spends a lot of time at the beach and parks with her family. In addition to work and study, Ashlea is kept busy with her one year old boy and three year old girl, who share her love of music, and regularly attend concerts.
Dawn is Interaction’s newest recruit to the Support Coordination team. Helping participants to understand their NDIS plans and helping them to work out what supports they need is very rewarding to Dawn.
She loves seeing her participants reach their goals and aspirations, knowing that she is making a difference in their lives and helping ease some of their pressure.
Dawn worked in admin and warehousing previously, and decided she wanted to do something different and help others in the community. The past 6 years have seen Dawn working in the disability and aged care sectors – all not for profit organisations – starting in support worker roles and working her way up to team leader in home care. Most recently she was Customer Care Manager for another disability service provider.
Dawn has completed Cert 3 in Disability, and has just started a Diploma in Community Services, due for completion in 2019.
Outside of the workplace, Dawn’s passion is cooking and entertaining family and friends. She love music, going to concerts and seeing a good live band at the local pub.
Michelle started with Interaction in early 2017 as one of our highly respected Social Educators. Within that time she has quickly progressed, recently moving into her new role as one of four Support Coordinators. Michelle provides person-centred support to participants, offering them choices and supporting them to make informed decisions. She assists participants with their involvement in the community, and encourages independence.
Seeing the people we support reach their goals, due to the hard work Michelle and others at Interaction provide, is what Michelle loves most about her job. Michelle comes to Interaction from a strong administration background, within privately owned companies and the local Government sector – which included providing services and opportunities to the indigenous community in Western Sydney.
Away from Interaction, Michelle loves sports and is very active with her family and friends.
Chelsey has been with Interaction for 5 years, starting as a Social Educator within the Accommodation department. Chelsey assists participants and their families to maximize their Plans and navigate the NDIS, in her new role as Support Coordinator. It provides great satisfaction to Chelsey when it comes to assisting participants with achieving their goals.
Chelsey is currently obtaining a Cert IV in Disability. Outside the work place Chelsey enjoys cooking and spending time with family and friends.