Interaction Disability Services is a not-for-profit, NDIS-registered organisation providing a range of supports to people living with disability. Over the last 45 years, we’ve expanded to provide ongoing support for more than 550 families and individuals annually.
Through a range of specialised supports, we empower people with disabilities, including Prader-Willi Syndrome. Our dedicated staff members have a wealth of expertise, as well as the relevant qualifications and field experience.
Our Story
Our supported accommodation options are tailored to meet your specific needs and comforts.
Support Coordination plays a vital role in helping participants navigate and implement their NDIS plans to achieve their goals.
Community Access and Self Care support you to encourage independence and improve your everyday life skills.
BAHS professionals deliver therapeutic support for behavioural, mental health and developmental needs.
We meet the highest standards of safety, compliance and service excellence.
Delivering trusted disability support and guidance backed by decades of expertise.
Delivering, person-centred services to over 550+ families annually.
You can count on us for dependable, ongoing support whenever you need it.
Reach out now and let our experienced specialists provide the guidance, care, and clarity you need to take the next step.
Share your goals, challenges and support requirements with our friendly team.
We can help you with a plan to get the supports you need
Start your supports with guidance every step of the way, empowering your independence.
Very Professional service and very friendly staff and helpful to everyone, Kindness is the highest quality any organisation to possess as the biggest asset and Good Will.
Fabulous support for families and participants alike. Thank you for your help.
Long review but we've been with Interaction for a long time and it's genuine.
Disability care is a very difficult field to work in and it is even more difficult to find high quality carers.
We have been with Interaction's supported accommodation service for over a decade. I have never had cause to consider moving my family member to a different organisation. We have had some issues along the way. One of those is lack of communication - I am never told when there is a new coordinator or staff member working with my family member. I can also be suddenly told I have to deal with something for the NDIS which they should have picked up and dealt with. We are in a worse situation than we should have been because some things weren't done that they were responsible for (that was a coordinator who was lazy and now long-gone). More on poor quality staff: we had one support worker who was exceptionally negligent in handling my family member's finances.
However the worker we currently have is amazing - very caring, supportive, communicates appropriately and holds my family member to account where it is needed for their wellbeing. We have had more good carers than bad ones. With the current carer there is the right balance of assistance with independence and respect.
We recently worked out that what I thought Interaction were doing and what they were actually doing is very different. But I understand why that happened - over time companies change staff and change processes etc and the NDIS is a constantly changing monster. Each change to them seems small so I wasn't told; however over many years the net impact on a client is enormous. In our instance the result of that was a medical emergency. The reaction of Interaction staff to the incident was genuine care, not a focus on covering their arses or blaming the family. Together we worked out how it happened. As the current staff seem to be very good I have no doubt they have looked at that incident and worked out how to mitigate it happening for long term residents moving foward.
Aside from the medical incident, my faily member has an optimal quality of life.
Never will you find any disablity organisation or any person who is perfect. I rate Interaction among the higher level of organisations - they were around long before the NDIS; they are in the field for the right reasons. They maintain a high-quality board that includes the voices of family and consumers. Personally, I draw the line where I would not use a company for supported accommodation that has started since the NDIS was rolled out - that's where the trouble really is.
Interaction looks after clients, caring support workers who looks after clients.
Wonderful organisation, couldn't ask for better,
Very Professional service and very friendly staff, and helpful to everyone. Kindness is the highest quality any organisation can possess as the biggest asset and goodwill.
Long review, but we've been with Interaction for a long time, and it's genuine.
Disability care is a very difficult field to work in, and it is even more difficult to find high-quality carers.
We have been with Interaction's supported accommodation service for over a decade. I have never had cause to consider moving my family member to a different organisation. We have had some issues along the way. One of those is a lack of communication - I am never told when there is a new coordinator or staff member working with my family member. I can also be suddenly told I have to deal with something for the NDIS, which they should have picked up and dealt with. We are in a worse situation than we should have been because some things weren't done that they were responsible for (that was a coordinator who was lazy and is now long-gone). More on poor quality staff: We had one support worker who was exceptionally negligent in handling my family member's finances.
However, the worker we currently have is amazing - very caring, supportive, communicates appropriately and holds my family member to account where it is needed for their wellbeing. We have had more good carers than bad ones. With the current carer, there is the right balance of assistance with independence and respect.
We recently worked out that what I thought Interaction was doing and what they were actually doing is very different. But I understand why that happened - over time, companies change staff and change processes, etc., and the NDIS is a constantly changing monster. Each change to them seems small so I wasn't told; however, over many years, the net impact on a client is enormous. In our instance, the result of that was a medical emergency. The reaction of the Interaction staff to the incident was genuine care, not a focus on covering their arses or blaming the family. Together, we worked out how it happened. As the current staff seem to be very good, I have no doubt they have looked at that incident and worked out how to mitigate it happening for long term residents moving foward.
Aside from the medical incident, my family member has an optimal quality of life.
Never will you find any disability organisation or any person who is perfect. I rate Interaction among the higher level of organisations - they were around long before the NDIS; they are in the field for the right reasons. They maintain a high-quality board that includes the voices of family and consumers. Personally, I draw the line where I would not use a company for supported accommodation that has started since the NDIS was rolled out - that's where the trouble really is.
Been around for 25 years as a participant. Think I'll hang around for 25 more.
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Navigating the NDIS world as a participant or carer can feel a bit challenging. You might be wondering: “Do I need more help with my NDIS plan? How do I know it’s time to upgrade from Level 2 to Level 3 Support Coordination?” This blog will help you answer those questions in a conversational, easy-to-follow […]
Navigating the National Disability Insurance Scheme (NDIS) can feel overwhelming, especially when changes to the law impact how much funding you get and how you use it. One of the most important updates you need to know about is the change to Section 33 of the NDIS Act. This key section shapes how participant plans […]
Connect with our team to explore personalised support options designed just for you.
Find clear answers to common questions about our services, support options, and how we can assist you best.
Get Support NowAt Interaction Disability Services, we offer a wide variety of NDIS services. We can support participants to access Accommodation, Support Coordination, Community Access and Self Care, Behaviour and Allied Health Services.
Interaction services a wide range of locations across New South Wales, including Western and North Sydney, The Hills Shire, the Sutherland Shire, South‑Western Sydney, Wollongong, Shellharbour, Macarthur, Campbelltown, the Central Coast and Newcastle.
Interaction Disability Services follows the NDIS Pricing Guidelines and is committed to maintaining transparent and fair pricing for all participants.
Each of our services have capacity and waitlists depending on the type of service and geographic location. To find out, contact our team on 1300 668 123.
Yes, we are. Our NDIS Registration number is 4050001424.
Yes, Interaction is a not‑for‑profit provider, dedicated to putting people first and reinvesting in meaningful outcomes for our participants.
No, you do not. You are free to choose which services you receive through Interaction and how they are delivered. We will work closely with you to ensure your supports are well‑coordinated and complement any other services you may have in place.
We believe that the right support can make a major difference to someone’s life. Through a range of disability services in Sydney, we support people of any age, ability, need or background. Interaction values diversity, and we understand that no two people are the same. This is why we offer flexible and practical supports that meet each person’s individual needs.
Our dedicated professionals are here to help to you reach your personal goals and aspirations. Please contact us via the details listed below.
Interaction Disability Services is a recognised provider of NDIS services in Sydney, and our team is dedicated to supporting people with disability to live the life they choose. We work with our participants to understand their wants and needs, and help them access NDIS supports so they can live independently.
We offer various NDIS support services in Sydney, including Supported Accommodation, Support Coordination, Community Access and Self Care and Behaviour and Allied Health Services.
Although we assist people with all forms of intellectual disability, we specialise in supporting people with Prader-Willi Syndrome, a rare condition that affects cognition, muscle growth, and eating habits.
Interaction Disability Services was established in 1979 by a group of parents who wanted to help their children with disability realise their independence. Since then, we have grown into a professional organisation that caters to the needs of people with disability so they can live independently.
Today, we support NDIS participants to access a range of NDIS services in Sydney. We operate with empathy and patience, supporting people with disability to access the services they need to live the life they choose.
Interaction Disability Services stands out due to our commitment to excellence, and dedication to our participants. We understand that every person is unique, and we tailor our support style to match the unique qualities of every participant we support.
Interaction Disability Services is one of the longest-running disability support providers in Sydney, and has been helping people with disability access the support they need with empathy and understanding.
Our commitment to delivering high-quality, individualised services ensures that you receive exceptional support, empowering you to live your life as you choose.
Choosing Interaction for your supported NDIS home in Sydney means partnering with one of Australia’s most knowledgeable disability service providers:
Our commitment to empowering people with intellectual disability drives everything we do. With over 550 families currently trusting us with their care, we’ve built a reputation for delivering exceptional, individualised support that truly makes a difference.
Don’t wait to begin your journey towards greater independence. Contact Interaction today at 1300 668 123 or visit one of our offices in Bella Vista, Central Coast, or Wollongong. Our friendly team is available Monday to Friday, 8:30am to 5:00pm, ready to answer your questions and help you check out our NDIS homes across Sydney.
Your ideal supported living arrangement is waiting. Let us help you find it.
Interaction Disability Services is dedicated to making NDIS Services accessible to Sydney residents. Whether you need help with your NDIS plan, coordinating your supports, or understanding how the NDIS works, our exceptional team is dedicated to helping our participants access the support they need to live the life they choose.
Contact Interaction Disability Services today and experience the new standard of personalised NDIS service in Sydney. Our Sydney team is ready to accompany you on your journey to independence and success.
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